Identity verification on Bookxy, explained in plain language

Verification is the single gate between doing work and being paid for it. It exists for two reasons: money is leaving the platform, and task makers pay for work done by real, distinct people. Duplicate and fake accounts would end that arrangement for everyone.

The three steps

Verification has been reduced to three steps. The first is your address and basic details, pre-filled from what you gave at sign up so you mostly confirm rather than retype. The second is an identity document. The third is a selfie taken in reasonable light.

That is the whole flow. There is no interview, no video call and no fee at any point.

Automated checks

For several countries the document check is automated and returns a result quickly. Nigeria supports BVN and NIN checks. Kenya supports the national identity card. Ghana supports passport and voter identity documents. South Africa is also supported. When an automated check succeeds, your status flips to verified without anyone reading your file.

Manual review

If the automated route is unavailable in your country, or the automated check cannot read what you uploaded, your submission joins a review queue and a member of the team looks at it. You will see the status as awaiting review. You do not need to resubmit while it sits there, and submitting the same documents repeatedly does not move you up the queue.

Getting it right the first time

Most rejections come from avoidable problems. Photograph the document flat, on a plain surface, in daylight, with all four corners inside the frame. Do not crop off edges, do not cover any part with a finger, and do not use a screenshot of a photo. For the selfie, face a window, remove hats and sunglasses, and keep the picture in focus.

After verification

Once verified you can add payout accounts and withdraw. The identity prompts disappear from your dashboard and are replaced by a suggestion to add qualifications, which is what unlocks higher paying and more specialised task categories.